1. Information We Collect

When you contact us or request service through our website forms, we may collect the following information:

• Name
• Phone number
• Email address
• Address or service location
• Details about your service needs

We also automatically collect limited technical information through cookies and tracking tools like
Google Analytics, Meta (Facebook), and Bit.ly to help us
understand how visitors use our site.

2. How We Use Your Information

• Respond to your service inquiries and schedule appointments
• Communicate about your project or request
• Improve our website and advertising
• Send service updates, special offers, or helpful tips (you can opt out anytime)

3. Marketing & Advertising

We may use remarketing tools such as Google Ads and Facebook Ads to show
relevant promotions based on your past interactions with our website. These tools rely on cookies and similar
technologies to personalize your experience.

You can adjust your ad preferences or opt out of targeted advertising through:

• Google Ad Settings
• Facebook Ad Preferences

4. How We Store and Protect Your Data

All customer information is securely stored within our trusted CRM platform (HouseCall Pro).
We take reasonable steps to protect your data from unauthorized access, alteration, or disclosure.

We retain customer information indefinitely unless you request that it be deleted.

5. Sharing Your Information

We do not sell, trade, or share your personal information with affiliates, subcontractors, or
unrelated third parties. Data may only be shared with trusted service providers that help us operate our
business (like Google Analytics or our CRM) under strict confidentiality.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to analyze traffic and improve your browsing
experience. You can control cookie settings in your browser or disable cookies altogether, though some
features may not function properly.

7. Your Privacy Choices

• Opt out of marketing emails or texts at any time by following the unsubscribe instructions.
• Request a copy of the data we have about you.
• Ask us to correct or delete your personal information.

To make a privacy request, please contact us at Hello@gowithhometown.com.

8. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe your child has provided personal
information, please contact us, and we will remove it promptly.

9. South Carolina Residents

We are based in and operate solely within South Carolina. Our website and data practices
comply with applicable U.S. privacy laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new
“Last Updated” date.

11. Contact Us